Conveyancer – From Being In Debt To Being Totally Debt Free And Profitable

| Overview

| Outcome

| Stages of Development

| Initial Analysis

| Key Metrics

| Initial Impression

| Summary

| Overview

Residential Conveyancer

A conveyancer needed to attract new business to meet their expenses needs. They were also being overworked and as a result, missing out on key milestones in their family’s life.

See how the turnaround happened….

Revenue

Before: $208,000 After: $440,000

Bank Balance

Before: -$20,000 After: + $50,000

Hours Per Week

Before: 75+ After: 40+

Total Investment In QN: $15,600

Percentage ROI On Revenue: 1487%

| Summary

This conveyancer had been in the industry for 20 + years and had been in the business for 8 years. The feedback from their client list had been amazing which match the level of details and service that they provided. Despite this amazing feedback, they have been struggling to attract new work and were stressed from the continual fight to make payments on their expenses.On top of this, this conveyancer started to feel guilty about missing out on the key milestones in their family’s life as the demands and needs of the conveyancing firm started to take over their life.

| Initial Impression

When I first spoke with the conveyancer, they were feeling stressed because of the constant battle to meet their financial needs. The other conveyancer in the office was not performing at the required level and this combined with the stresses of family life began to take its toll on the conveyancer.They had also tried several paid marketing strategies which did not work and as a result added to the financial pressures of the firm.Overall, the conveyancer was stressed, miserable and unable to gain any real traction with their business.

| Initial Analysis

In summary, although this conveyancer was amazing at supporting their clients through the purchasing and selling process and achieving a great outcome for them, they struggled to differentiate themselves from other conveyances. The conveyancer needed to learn how to communicate the value that they would bring to their clients as well as implementing effective lead generation strategies and techniques to expand not only their clientele base but also their referral partnerships within their community.

They also needed clear leadership training to ensure that they were getting their team to perform at the level that was required as well as leadership of themselves to ensure they were doing what was needed to successfully grow the firm.On top of this, the conveyancer had to manage their time effectively so that they could attend and the present with their family when needed.

•    Revenue: $208,000

•    Bank Balance: -$20,000

•    Hours Per Week: 75+

| Stages of Development

STAGE 1 - Days 0 to 30 – Performance Management

QN Coaching and Training immediately helped the conveyancer manage the performance of their team by establishing best practice and KPIs. As we began to set expectations around performance, it was clear need to  professionally and ethically released the other conveyancer and this immediately this had a positive impact on the business’ finances.  

STAGE 2 - Days 30 to 90 – Establishing Key Referral Partnerships

We established key relationships with referral partners within the real estate community. This meant fine-tuning their communication and value proposition to demonstrate why they should be the preferred conveyancer. This phase also included establishing clear social proof that they are a great choice in the purchasing and selling journey for their customers and clients.    

STAGE 3 - Days 90 to 180 - Leadership Development

As multiple streams of leads were coming through, we had to develop the leadership traits within the conveyancer so that they could manage themselves effectively. This included but was not limited to organisation, time management, delegation and mindset.

STAGE 4 - Days 180 to 420 – Expansion

The conveyancer was now profitable and had consistent work lined up for the foreseeable future. We had to reimagine the vision, goals and mission for the conveyancer on both a professional and personal level. This included onboarding another conveyancer so that they could be more selective with the cases that they work with. The key component of expansion the documentation of systems and processes which is what was beginning to take place.

| Outcome

The conveyancer firm is now in a healthy situation in both terms of finances as well as having multiple streams of leads. They have also managed to clear the overdraft to having finances in their bank account to handle any financial challenges or pressures that may come up in the future.

The conveyancer can now decide if they want to continue at this rate or push on and grow the firm.

They are now able to be more present and attending more family events milestones.  

Revenue: $440,00

Hours Per Week: 40+

| Key Metrics

Revenue

Before: $208,000 After: $440,000

Bank Balance

Before: -$20,000 After: + $50,000

Hours Per Week

Before: 75+ After: 40+

Total Investment In QN: $15,600

Percentage ROI On Revenue: 1487%